Last Updated: [8/5/2026]
At Vessel Hands Counseling LLC, your privacy matters to me. Whether you're exploring therapy for yourself, your child, or simply learning more about my practice, I want you to feel informed about how your information is handled.
This Privacy Policy explains what information may be collected through this website, how it is used, and the steps taken to help protect it.
By using this website, you agree to the practices described below.
1. Information Collected
Information may be collected in two ways:
Information you choose to provide
Information collected automatically when you visit the website
Information You Choose to Share
You may choose to provide information when you:
Submit a contact form
Request a consultation
Reach out by email or phone
Inquire about services
Information you voluntarily provide may include:
Name
Email address
Phone number
Any information you choose to include in your message
Please note
Because website contact forms and standard email are not secure forms of communication, please avoid including confidential or detailed health information when contacting me through this website.
If we begin working together, you'll receive access to secure, HIPAA-compliant communication through SimplePractice and Spruce Health.
Information Collected Automatically
Like most websites, certain information is collected automatically, including:
IP address
Browser type
Device type
Pages visited
Time spent on the website
Referring website
This information helps improve website performance, understand visitor use, and maintain website security.
The website is hosted through IONOS, which may collect certain technical information necessary for hosting and security.
2. How Information Is Used
Information collected through this website may be used to:
Respond to inquiries
Schedule consultations
Communicate regarding requested services
Improve the website and user experience
Maintain website security
Meet legal or ethical obligations
Information submitted through this website is never sold.
3. Third-Party Services
To operate the practice, trusted third-party services may be used, including:
SquareSpace (website hosting)
SimplePractice (EHR, client portal, scheduling, secure records)
Spruce Health (HIPAA-compliant messaging)
These companies maintain their own privacy policies and are responsible for the information they collect while providing their services.
4. Cookies
This website may use cookies or similar technologies to:
Remember website preferences
Improve performance
Better understand website usage
Most browsers allow cookies to be limited or disabled through browser settings.
5. Security
Reasonable administrative, technical, and physical safeguards are used to protect the information you choose to share.
Examples include:
Encrypted website connections (HTTPS)
Password-protected systems
Multi-factor authentication where available
Limited access to sensitive information
While every reasonable effort is made to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
6. Your Privacy Rights
Depending on where you live, you may have rights regarding the personal information collected about you.
These may include the ability to:
Request access to your information
Request corrections
Request deletion where permitted by law
Withdraw consent for optional communications
California residents may also have additional rights under the CCPA and CPRA.
Questions about privacy requests may be directed to the contact information below.
7. Children's Privacy
This website is intended for adults seeking information about counseling services.
It is not designed for children under the age of 13, and personal information is not knowingly collected directly from children through this website.
Parents or guardians seeking services for minors are welcome to contact the practice directly.
8. Third-Party Links
This website may include links to outside websites or resources.
Vessel Hands Counseling LLC is not responsible for the privacy practices or content of those websites.
9. Contact
Questions about this Privacy Policy may be directed to:
Vessel Hands Counseling
Frankie Forrester, Licensed Professional Counselor Associate (LPCA)
Email: frankie@vesselhands.com
Phone: (541) 982-5524
Website: vesselhands.com
10. Changes to This Policy
This Privacy Policy may be updated from time to time as the practice or applicable laws change.
The most recent version will always be available on this page.
Additional Website Disclaimers
Educational Information
The information provided throughout this website is intended for educational and informational purposes only. Reading content on this website does not establish a therapeutic relationship and should not be considered a substitute for individualized mental health care.
No Therapist–Client Relationship
Visiting this website, submitting a contact form, emailing the practice, or leaving a voicemail does not establish a therapist–client relationship.
A therapeutic relationship begins only after:
A consultation or intake process has been completed (when applicable)
Appropriate informed consent paperwork has been reviewed and signed
Services have been mutually agreed upon
Confidentiality
Please remember that website forms and standard email are not secure methods of communication.
For your privacy, avoid sending confidential or detailed health information through these methods.
Clients who begin services will receive access to secure communication through SimplePractice and Spruce Health.
Emergency Resources
Vessel Hands Counseling does not provide emergency or crisis services.
If you are experiencing a mental health emergency:
Call or text 988
Call 911
Go to your nearest emergency department
Additional support for Black, Indigenous, and People of Color:
Lines for Life offers a crisis line with BIPOC-identifying counselors when available at (503) 575-3764, Monday–Friday, 10:00 AM–7:00 PM. Outside of those hours, please call or text 988.
If you are concerned about your immediate safety or someone else's, please seek emergency assistance right away.